Shipping
Delivery time
Shipping options may vary according to the weight, size of the item and the delivery address.
When placing an order, if you can't select or view a shipping option, it means the option is not available for that item.
When ordering, the system will automatically detect the available shipping option.
Approximately items will be delivered within 7 (seven) business days.
Delivery costs
The delivery costs is calculated first of all according to the weight/volume of products purchased.
Delivery
At any time you can check the status of your order logging in your Kubeshop account and looking in Orders state.
Some useful tips:
• Check that the number of delivered packages is as specified in the delivery document.
• Check that the packaging is intact and not altered (included the closing strip).
• If possible, unpack immediately and make sure items are not damaged.
If you notice tampering and/or breaks, before signing you have to write on delivery documents received by the courier "RISERVA DI CONTROLLO MERCE PER ..." (subject to control goods for) and indicate the reason/issue.
Then contact us ASAP.
The notification must be received no later than 7 (seven) days from the delivery date according to the delivery rules of the operator chosen for the shipment.